1. Who is responsible
This marketplace is responsible for personal information collected through the website.
2. What we collect
- Vendor applications: full name, email, phone number, address, shop name, invitation code, and documents you upload for verification.
- Customer accounts and orders: name, email, delivery details, and order history.
- Vendor logins, wallet activity, packages, and dashboard actions needed to run a seller account.
- Messages you send through the contact form or support chat.
- Technical data such as cookies, device type, and approximate location from your IP address. See the Cookie Policy.
3. Why we collect it
- To create and review vendor or customer accounts.
- To process orders, wallet payments, shipping, refunds, and support tickets.
- To keep the marketplace secure and prevent abuse.
- To send account emails you request, such as password resets.
- To meet bookkeeping and legal record-keeping duties.
We do not sell your personal information.
5. How long we keep it
We keep account and order records for as long as the account is active and for a reasonable period afterwards for tax, dispute, and security reasons. You can ask us to delete data we no longer need.
6. Your rights
Depending on where you live, you may ask to access, correct, or delete your information, or to object to certain uses. Send requests to the privacy email below. We may need to confirm it is you before we act.
7. Privacy contact
Email info@faireglobal.net for privacy requests.
Related pages: Contact and Cookie Policy.